List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.
The candidate must demonstrate the ability to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including evidence of the ability to:
provide information in writing to at least three different superannuation fund members according to required format, timelines and budgets.
In the course of the above, the candidate must:
present information comprehensively, accurately and concisely using organisational format.
The candidate must be able to demonstrate knowledge to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including knowledge of:
legislative and regulatory requirements relating to providing factual information or general advice in superannuation
organisational policies and procedures relating to providing factual information or general advice in superannuation
planning and organising techniques and tools used to support the provision of effective information to members
sources of research information and specialist advice
structure and procedures of the superannuation industry and funds
organisational format requirements and budget
suitable formats for information for people with specific needs, including:
larger font for elderly clients
text translated into a range of community languages.
Skills in this unit must be demonstrated in a workplace or simulated environment where the conditions are typical of those in a working environment in this industry.
This includes access to:
organisational equipment, technology, software and consumables
organisational policies and procedures.
Assessors of this unit must satisfy the requirements for assessors in applicable vocational education and training legislation, frameworks and/or standards.